Logging In
Placing Your Order
- Can I pay by purchase order?
- Sole Source Letter
- Operating hours
- How can I place my order?
- How can I get a copy of an NatStuCo W-9?
- Tax Exempt Customers
- Will I get an invoice with my order?
- Do you offer quantity discounts?
- How can I get a quote?
Shipping and Handling
- Standard Delivery
- Ground/Home Delivery
- 2nd Day
- Overnight
- Overnight Priority
- 50 states, D.C., and U.S. territories
- All other countries
- Can I track my order?
Returns/exchanges
Logging In
What is the login procedure?
Advisers are encouraged to log in to access adviser-only products, such as regalia and membership certificates.
All users can login with your username, which is the email address you provided during the creation of your account. If you did not set a password, if you have forgotten your password, or if you would like to reset your password, please click here.
I’ve forgotten my password
If you have forgotten your NASC password, please click here to reset it.
If you have any questions or difficulty logging in, please contact us here.
Adviser Login Security
The adviser’s login is to be used only by the adviser. Please do not share your login with anyone, especially students. Your login has full access to your school account including the roster of students as well as the Adviser Online Community. Advisers also receive exclusive access to adviser-only products such as regalia and membership certificates. If you have a co-adviser, they can be added to your record and will be provided their own access.
Placing Your Order
Can I pay by purchase order?
We do no accept purchase orders.
Sole Source Letter
The National Association of Secondary School Principals (NASSP) is the sole source provider for the following:
- National Honor Society (NHS)
- National Junior Honor Society (NJHS)
- National Elementary Honor Society (NEHS)
- National Association of Student Councils (NASC)
The NHS, NJHS, NEHS, NASC, and NASC emblems are registered with the United States Patent Office. This registration prohibits exploitation by persons or companies attempting to use, manufacture or distribute the emblems without special authorization from the National Association of Secondary School Principals.
Please click here to print an official copy of our sole source letter.
Operating hours
The NASC Sales Office is open Monday–Friday, 8:30 a.m.–5:00 p.m. (ET). Below is a list of the holidays that NASC observes and will be closed. Please note that our distribution center is closed on these holidays, and shipments will not be made on those days. Our distribution center is still operating and processing orders during our winter break from December 18 to January 1, except on Christmas Eve, Christmas Day, and New Years Day.
| Holiday Schedule | |
|---|---|
| Monday, January 1 | New Year’s Day |
| Monday, January 15 | Martin Luther King Jr. Day |
| Monday, February 19 | Presidents’ Day |
| Friday, March 29 | Good Friday |
| Monday, May 27 | Memorial Day |
| Wednesday, June 19 | Juneteenth |
| Thursday, July 4 | Independence Day |
| Friday, July 5 | As part of Independence Day observance |
| Monday, September 2 | Labor Day |
| Monday, October 14 | Indigenous Peoples’ Day |
| Monday, November 11 | Veterans Day |
| Thursday, November 28 | Thanksgiving Day** |
| Friday, November 29 | Thanksgiving Holiday |
| December 18, 2024–January 1, 2025 | Winter Holiday** |
**Wednesday, November 27, early close at 1:00 pm.
*Holidays falling on a Sunday are observed on the following Monday, holidays falling on a Saturday are observed on the Friday before (except during the winter holiday break).
How can I place my order?
Online: Products may be ordered directly online at the NASC Store. We accept American Express, Discover, Visa, and MasterCard. (Effective January 15, 2024, NASSP will no longer accept electronic check payments).
Phone: You may also order with a credit card by calling the NASC Sales Office at 866-647-7253, Monday –Friday, 8:30 a.m.–5:00 p.m., (ET). We accept American Express, Discover, Visa, MasterCard.
Mail: We do not keep purchase orders or quotes on file. Remit your order form or quote and check to:
NASSP
PO Box 640245
Pittsburgh PA 15264-0245
Note: Checks received without a copy of the order form or invoice quote will be refunded.
How can I get a copy of an NASC W-9?
You can download a W-9 form here.
Tax Exempt Customers
NASSP is required to collect sales tax on taxable items shipped to customers in CO, DC, FL, HI, IL, LA, MD, MI, MN, NC, NE, NJ, NY, OH, PA, TN, TX, VA, WA, and WV. If your school or organization is tax exempt, please email a copy of your valid tax exemption certificate to [email protected] to ensure that no tax will be charged to your orders. Once your form is processed you will receive an email response. When the form is submitted, please be sure to include the name of the school that the certificate is being submitted for (as some certificates only have the district’s name on it). This will prevent sales tax on eligible purchases and keep our records updated.
If you are paying with a school credit card and want to expedite your sales order, you can proceed with paying your order, including sales tax. Then, submit the tax-exempt form and sales order # to [email protected] within 30 days for a refund of the sales tax.
For assistance or questions, our dedicated support team is available at [email protected].
Will I get an invoice with my order?
Invoices are mailed separately from your order. Your invoice should be received a week from the date your order shipped.
Do you offer quantity discounts?
Yes. Publication discounts are offered on quantities of the same title shipped to the same address on the same order. Quantity discounts do not apply to National Honor Society Handbooks, National Junior Honor Society Handbooks, National Elementary Society Handbooks, Student Council Handbooks, videos, clothing, or merchandise.
| Quantity Discounts | |
|---|---|
| 10–24 copies | 20% discount |
| 25–99 copies | 30% discount |
| 100 or more copies | 35% discount |
How can I get a Quote?
- Add items to your cart
- Go to checkout
- Print the Quote
- Mail the quote with your check. We do not keep purchase orders or quotes on file.
- Checks received without a copy of the order form or invoice quote will be refunded.
- Quotes are valid for 14 calendar days.
Shipping and Handling
Shipping blackout dates: Due to our inventory audit, orders are not shipped during the period between November 26 through December 10. All orders must be placed by 9:00 a.m. (ET) on November 26 for immediate shipment. Orders placed after that time and between November 26 – December 10 will begin shipping on December 11.
Standard Delivery
3–9 business days for delivery from date of order.
Ground/Home Delivery Orders
3–5 business days for delivery from date of order.
2nd day
Orders received prior to Noon EST will ship the same business day. Orders received after Noon EST will ship the next business day. Packages will arrive by 4:30pm to most areas and 8pm to residences. NO WEEKEND or HOLIDAY DELIVERY. Orders received after Noon EST on Friday, will be shipped on Monday.
Overnight
Orders received prior to Noon EST will ship the same business day. Orders received after Noon EST will ship the next business day. Packages will arrive by 4:30pm to most areas and 8pm to residences. NO WEEKEND or HOLIDAY DELIVERY. Orders received after Noon EST on Friday, will be shipped on Monday.
Overnight Priority
Orders received prior to Noon EST will ship the same business day. Orders received after Noon EST will ship the next business day. Packages will arrive by 10:30am to most businesses in the contiguous U.S., by Noon to residences & by 4:30pm to some rural areas. NO WEEKEND or HOLIDAY DELIVERY. Orders received after Noon EST on Friday, will be shipped on Monday
50 states, D.C., and U.S. territories
Please note: There is a very high volume of orders placed in the months of March, April, and May. If you order during this period, please allow up to four weeks for delivery via ground. Additional fees may be applied by local postal service.
| 50 States, D.C., and U.S. Territories | 1st Class/Ground/Home Delivery | 2nd Day – guaranteed by 4:30pm (no weekend delivery) | Next Day – Standard – guaranteed by 4:30pm (no weekend delivery) | Next Day – Priority – guaranteed by Noon (except for rural areas) (no weekend delivery) |
|---|---|---|---|---|
| $0 – $49.99 | $6.99 | $19.99 | $49.99 | $69.99 |
| $50 – $149.99 | $12.99 | $29.99 | $59.99 | $79.99 |
| $150 – $299.99 | $15.99 | $49.99 | $79.99 | $99.99 |
| $300 – $499.99 | $19.99 | $59.99 | $89.99 | $109.99 |
| $500 plus | FREE | $69.99 | $99.99 | $119.99 |
All other countries
| All Other Countries | International (USPS) | Fed Ex International Economy |
|---|---|---|
| $1.00 to $49.99 | $39.99 | $79.99 |
| $50.00 to $149.99 | $49.99 | $99.99 |
| $150.00 to $299.99 | $69.99 | $119.99 |
| $300.00 to $499.99 | $89.99 | $139.99 |
| $500.00 to $10,000.00 | $119.99 | $169.99 |
| Orders over $10,000.00 | Call or email for quote |
Can I track my order?
The tracking number will be emailed when your order has shipped. The tracking number will be sent to the email address you provided during your purchase process.
Returns/exchanges
What is the return policy?
Return authorization is not necessary. Returns are accepted up to 30 days from the date of delivery. Sale items are not returnable. All returns must be received in resalable condition. Shrink-wrapped items may not be returned if the shrink-wrap has been removed. NASC does not accept returns from bookstores or universities.
Where do I send my return?
Send returns to:
NASC c/o Stone Rooster, Inc.
Attn: Merchandise Returns
16 Avenue A
Leetsdale, PA 15056-1304
Please include a copy of the original packing slip and the reason for return. We suggest you ship the return via a traceable method (such as UPS). NASC is not responsible for returns not received.
Still have questions?
Please contact the NASC Sales Office at 866-647-7253, Monday–Friday, 8:30 a.m.–5:00 p.m. (ET).
You may also contact the NASC Sales Office here.